Mid-Level Skype & Unified Comm Engineer

Job Location US-VA-Manassas
Job ID
2020-3532
Category
Information Technology
Position Type
Regular Full-Time

Overview

Evolver is a technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Established in 2000, Evolver has successfully grown to be a trusted technology leader. Evolver’s efforts and growth have been recognized by leading publications and organizations, including Inc. 5000 for five consecutive years, and most recently “Future 50” from SmartCEO. With a dedicated focus on client satisfaction, Evolver has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Evolver’s core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services.

 

We believe our employees are key to our success and continued growth. We attract and retain our diverse workforce by promoting a work-life balance with generous and flexible time off, competitive compensation and benefits, and a commitment to professional development. When you join Evolver, you join a community of talented and dedicated individuals whose abilities, skills, and actions contribute to the success of the company.  

 

Evolver is seeking a Mid-Level Skype & Unified Comm Engineer to work in Manassas, VA 

 

Essential Job Duties and Responsibilities

Evolver is seeking an experienced Skype and Unified Communications Engineer to join our team supporting government customer in Washington DC. In this role you will focus on operating, optimizing and troubleshooting communication platforms and infrastructure, including of Microsoft Skype for Business, Microsoft Exchange, and VOIP/UC integration. You will have the opportunity to work across a wide breadth of technologies, collaborating with all areas of the IT infrastructure team.

 

Minimum Qualifications and Requirements

 

Experience:

  • Must have a minimum of 5 years of experience with Skype for Business Server.
  • Experience deploying and configuring Lync/Skype for Business audio, video and telephony solutions as well as integration with Exchange Unified Messaging
  • Strong knowledge of Voice-over-IP protocols and codecs
  • Knowledge of TCP/IP and VOIP networks
  • Experience using relevant tools to triage, debug, and resolve problems (Snooper, Wireshark, Fiddler, Skype CLS logs, etc.)
  • Excellent documentation capabilities
  • Possess strong organizational skills, ability to work in a team and independently as well as multi-task effectively.

Technical Requirements (required and desired)

Duties:

  • Plan, configure, deploy, and implement Skype for Business Lync/Skype for Business chat, media, voice and video capabilities
  • Participate in installing and configuring VOIP integration with Skype for Business.
  • Responsible for the day-to-day administration of the Collaboration platforms.
  • Coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful deployment integration, and implementation
  • Make recommendations for training documentation; produce and maintain approved documentation
  • Conduct analysis to capability gaps and deficiencies
  • Plan, document, coordinate, and implement technical training activities
  • Provide Tier II and Tier III level technical support to end-users and serve as subject matter expert to resolve a variety of Skype for Business issue

 

Training and Certifications (required and desired)

  • BS or equivalent and eight years related experience or a MS and six years related experience
  • Ability to pass a Background and Badging by USCP.

EOE Statement

At Evolver, we foster teamwork, growth, individuality and entrepreneurialism. We value employee opinions and encourage them to make a difference by getting involved and being thought-leaders. As a part of the Evolver team, we actively promote a working and learning environment that supports a highly qualified workforce and a quality of work life that is based on trust and respect for all employees resulting in a healthy and trusting organizational culture.

Evolver, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Evolver offers a comprehensive benefits plan including (but not limited to): medical, dental, vision, 401(k), life, AD&D and short term and long term disability insurance.

 

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