• IBM BigFix Principal Engineer

    Job Location US-MD-Bowie
    Job ID
    Information Technology
    Position Type
    Regular Full-Time
  • Overview


    Evolver is a technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Established in 2000, Evolver has successfully grown to be a trusted technology leader. Evolver’s efforts and growth have been recognized by leading publications and organizations, including Inc. 5000 for five consecutive years, and most recently “Future 50” from SmartCEO. With a dedicated focus on client satisfaction, Evolver has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Evolver’s core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services.


    We believe our employees are key to our success and continued growth. We attract and retain our diverse workforce by promoting a work-life balance with generous and flexible time off, competitive compensation and benefits, and a commitment to professional development. When you join Evolver, you join a community of talented and dedicated individuals whose abilities, skills, and actions contribute to the success of the company.


    Evolver is seeking a IBM BigFix Principal Engineer to join our team supporting the US Census in Bowie, MD.


    **Applicant must be a U.S. Citizen and successfully pass a Federal Background investigation (Public Trust level) to qualify for this position. **



    Essential Job Duties and Responsibilities


    • The principal engineer will provide guidance and direction into design, configuration, data management, reporting, O&M support and best practices for leveraging BigFix in a federal agency setting.  Participate in systems engineering activities which include one or more of the following: Concept of Operations formulation, requirements definition, system analysis and design, validation and verification, system integration and, system performance analysis
    • Additionally, the principal engineer will provide BigFix operational troubleshooting support and assist with complex problems of diverse scope where analysis of situation or data requires an in-depth evaluation of various factors.  Interact daily with supervisor, technical support staff, operations and engineering managers. Interactions with client counterparts on project matters within area of responsibility 
    • Must work well with general guidance, generate competent technical input for operations type documentation, be detailed and security oriented.  Must have excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple contractors and government organization.  Must have worked in large enterprise class type environments, be in line with industry best practices, think outside the box, and be able to make recommendations to improve overall governance and support continuous improvement

    Minimum Qualifications and Requirements


    • 10 full-time years of progressive experience managing enterprise identity management
    • 10 full-time years of demonstrated experience providing enterprise vulnerability and compliance management support
    • Extensive infrastructure and application support experience
    • Familiarity and practical application of advanced principles of ITIL/ITSM
    • Lead the development of documentation such as but not limited to:
      • Concept of Infrastructure Design and Operations
      • Detailed Requirements Traceability Matrix (RTM)
      • High level and low level designs
      • Functional and technical (i.e., systems) diagrams and related artifacts
      • Standard Operating Procedures
      • Service delivery catalogs and associated baselines
    • Ability to present to executive management incident debriefs and root cause analysis reports
    • Be a customer advocate by consistently meeting, exceeding expectations and incorporating customer service into all aspects of work

    Hands-on Exposure:

    • SME level knowledge of BigFix including endpoint management, vulnerability & compliance remediation, inventory and lifecycle management
    • Demonstrated experience of BigFix design, implementation, and operations in large enterprises
    • Advanced knowledge of identity management solution such as CA PAM, SailPoint, etc
    • Demonstrated knowledge of Amazon Web Services (Public and GovCloud)
    • Advanced technical knowledge of the latest Microsoft and Red Hat operating systems
    • Knowledge of government security policies (FISMA, NIST, DHS4300, etc.)
    • Multi-platform scripting abilities (e.g. PowerShell, Bash, Python, etc.)
    • Hands on experience with tools like Ansible, Puppet or other similar CM type tools

    Technical Requirements (required and desired)

    Soft Skills and Abilities:


    Organizational Skills:

    • Can plan and prioritize work, both their own and that of project team. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail 

    Team Work:

    • Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way. Ability to influence others and move a proposal effort toward a common vision or goal 


    • Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills. Strong interpersonal skills with the ability to interact effectively with all levels of personnel, elected officials, executive leadership, senior management, users, vendors and subcontractor personnel 

    Problem Solving:

    • Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions 

    Results oriented:

    • Able to drive things forward regardless of personal interest in the task  

    Training and Certifications (required and desired)

    Education and Experience:

    • 10+ years of experience with a Bachelors in Computer Science or related field
    • In lieu of degree, a combination of education and 15 years of demonstrated hands on experience
    • ITIL v3 certification and/or formal training in ITIL/ITSM preferred, along with equivalent work experience
    • Must be IBM BigFix Compliance and Lifecycle certified. Inventory certification, a plus
    • Any Microsoft, Red Hat or Amazon certifications are a plus
    • Comfortable in a fast pace work environment 

     Security Requirements:

    • Candidate must be a U.S. Citizen and able to pass a Public Trust Assessment 

    Place of Performance:

    • Bowie Computer Center – Bowie, MD

    EOE Statement

    At Evolver, we foster teamwork, growth, individuality and entrepreneurialism. We value employee opinions and encourage them to make a difference by getting involved and being thought-leaders. As a part of the Evolver team, we actively promote a working and learning environment that supports a highly qualified workforce and a quality of work life that is based on trust and respect for all employees resulting in a healthy and trusting organizational culture.

    Evolver, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Evolver offers a comprehensive benefits plan including (but not limited to): medical, dental, vision, 401(k), life, AD&D and short term and long term disability insurance.


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