• Executive IT Liaison Specialist

    Job Location US-CA-San Francisco
    Job ID
    2018-2766
    Category
    Information Technology
    Position Type
    Regular Full-Time
  • Overview

    Evolver is a technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Established in 2000, Evolver has successfully grown to be a trusted technology leader. Evolver’s efforts and growth have been recognized by leading publications and organizations, including Inc. 5000 for five consecutive years, and most recently “Future 50” from SmartCEO. With a dedicated focus on client satisfaction, Evolver has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Evolver’s core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services.

     

    We believe our employees are key to our success and continued growth. We attract and retain our diverse workforce by promoting a work-life balance with generous and flexible time off, competitive compensation and benefits, and a commitment to professional development. When you join Evolver, you join a community of talented and dedicated individuals whose abilities, skills, and actions contribute to the success of the company.

     

    Evolver is seeking a Executive IT Liaison Specialist to work in San Francisco, CA.

    Essential Job Duties and Responsibilities

    Professional IT Liaison Specialist to support the Executive and C-Suite level management team of a large Financial Trading Company located on California Street in San Francisco.

     

    Responsibilities:

     

    IT Liaison Specialist will provide day-to-day support to the Executive Floor of the Company.  This position will require a candidate that will be the technical expert on all areas of end user system support. 

    • Provide senior level workstation/laptop support
    • Manage, deploy, and support desktop security patches
    • Provide on site DeskSide Support to Executives and Upper Level Managers
    • Systematically resolve issues related to workstations and laptops
    • Manage and resolve workstation/laptop security issues i.e. virus, spam etc…
    • Directly interface with Executives on a Daily basis
    • Provide Professional Customer Service
    • Document issues/problems
    • Work closely with System engineers to resolve issues
    • Be available as on-call support as needed

    Minimum Qualifications and Requirements

    Qualifications:

    • 3-5 years workstation and laptop support, Office 2010, 2013, 2016 and Office 365
    • 3-5 years supporting Workstations/Laptops
    • 7 to 10 years managing/deploying workstation/laptop refresh
    • 7 to 10 years of patch management
    • Bachelor’s Degree required.  Will consider years of experience and/or certifications in lieu of Degree.

    Desired:

    • Ability to interface with all levels of Executive Management Team
    • Strong diagnostic and troubleshooting skills to restore immediate use of systems.
    • Strong Documentation and communication skills

    Technical Requirements (required and desired)

    Technical Requirements: 

    • Windows 7 and 10, Office 2010, 2013 and 2016
    • HP, IBM Workstations and Laptops
    • Knowledge of Symantec End Point, Patch management and Financial applications i.e. Reuters, Eze Castle
    • System build, deployment and maintenance
    • Outlook support and troubleshooting, SharePoint client end support
    • Strong familiarity with desktop security products

    Desired:

    • Lync, Skype support, CRM client end support
    • Experienced with Microsoft Intune and Jamf

    Training and Certifications (required and desired)

    Training and Certifications:  - Relevant Microsoft Windows certifications are desired but not required 

    EOE Statement

    At Evolver, we foster teamwork, growth, individuality and entrepreneurialism. We value employee opinions and encourage them to make a difference by getting involved and being thought-leaders. As a part of the Evolver team, we actively promote a working and learning environment that supports a highly qualified workforce and a quality of work life that is based on trust and respect for all employees resulting in a healthy and trusting organizational culture.

    Evolver, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Evolver offers a comprehensive benefits plan including (but not limited to): medical, dental, vision, 401(k), life, AD&D and short term and long term disability insurance.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed