Evolver, Inc.

  • IT Business Analyst

    Job Location US-MD-Bowie
    Posted Date 2 weeks ago(2 weeks ago)
    Job ID
    2018-2698
    # of Openings
    1
  • Overview

    Evolver is a technology company serving the Federal, Commercial, and Legal markets that addresses client challenges in the present and transitions clients into the future by introducing efficient and effective IT solutions. Established in 2000, Evolver has successfully grown to be a trusted technology leader. Evolver’s efforts and growth have been recognized by leading publications and organizations, including Inc. 5000 for five consecutive years, and most recently “Future 50” from SmartCEO. With a dedicated focus on client satisfaction, Evolver has proven its value time and time again, from managing day-to-day operations to skillfully navigating the implementation and support of new technologies. Evolver’s core competencies are infrastructure, application development, cybersecurity, cloud, end-user support, data analytics and legal services.

     

    We believe our employees are key to our success and continued growth. We attract and retain our diverse workforce by promoting a work-life balance with generous and flexible time off, competitive compensation and benefits, and a commitment to professional development. When you join Evolver, you join a community of talented and dedicated individuals whose abilities, skills, and actions contribute to the success of the company.

     

    Evolver is seeking a IT Business Analyst to work in Bowie, MD.

     

    **Applicant must be a U.S. Citizen and qualify for a Public Trust clearance level position**

    Essential Job Duties and Responsibilities

    • Work with multiple data center clients and customers (i.e. project and application teams) to perform all aspects of complex “server” delivery (build) management oversight activities upon request.
    • Perform change management activities associated with installation and decommissioning of server infrastructure, including storage, software licensing, and costs analysis.
    • Perform some incident management support and follow up on an as needed basis
    • Identify, mitigate, and prioritize, manage and resolve project issues, constraints, dependencies and risks. 
    • Perform some incident management support and follow up on an as needed basis
    • Perform technical requirements analysis, costs analysis, and schedule analysis.
    • Facilitate resolution of technical issues. Capable of interpreting technical information and present/speak the information to different audiences (business owner, etc.), conveying the message in a way the audience can understand. 

     

     

    Minimum Qualifications and Requirements

    • Bachelor’s Degree required.  Will consider years of experience and/or certifications in lieu of Degree.
    • Must have 5+ years of IT project management or IT operations support experience
    • Must have experience & knowledge of data center infrastructure, including blade server and virtualization technologies
    • Must have experience in IT service delivery, including ITIL concepts
    • Must have experience with Enterprise Change Management tools such as Remedy
    • Associates or Bachelor’s Degree in Computer Science/Engineering/ Information Systems or related discipline (In-Lieu-of the education 10 years of total full time IT experience required)
    • Ability to communicate status and issues to senior management and project stakeholders 
    • Coordinate cross-org team, proactively ensuring that teams are "in sync" in terms of communication, schedules, issues, etc. 
    • Facilitate decision making with stakeholders, balancing the needs of different constituencies and facilitating consensus. 
    • Champion and key contributor of continuous improvement of IT best practices, using innovative ideas to increase effectiveness of organization. 
    • Understanding of process, potential issues, consequences of changes during Software Development Lifecycle 
    • Ability to gauge severity of a technical issue

    Technical Requirements (required and desired)

     REQUIRED:

    • MS Visio, Excel, Project, and PowerPoint (including architecture diagrams, process diagrams, swim lanes, database management, cost analysis, and pivot tables)

    EOE Statement

    At Evolver, we foster teamwork, growth, individuality and entrepreneurialism. We value employee opinions and encourage them to make a difference by getting involved and being thought-leaders. As a part of the Evolver team, we actively promote a working and learning environment that supports a highly qualified workforce and a quality of work life that is based on trust and respect for all employees resulting in a healthy and trusting organizational culture.

    Evolver, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Evolver offers a comprehensive benefits plan including (but not limited to): medical, dental, vision, 401(k), life, AD&D and short term and long term disability insurance.

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